Salesforce CEO says AI now resolves 85% of customer service, urges shift in US education

Salesforce CEO Marc Benioff during the Dreamforce conference in San Francisco on Sept. 17, 2024. (Getty Images) Salesforce CEO Marc Benioff has revealed that artificial intelligence (AI) is now responsible for handling 85% of the company’s customer service interactions, signalling a significant shift in workforce roles within the tech sector. In a recent op-ed published…

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From rural India to Silicon Valley: How Jay Chaudhry’s triad of education fueled a $25 billion cybersecurity empire

Jay Chaudhry’s journey from IIT-BHU to leading a $25 billion cloud security company From a small village in Himachal Pradesh to the helm of a global cloud security company valued at over $25 billion, Jay Chaudhry’s journey is a testament to perseverance, education, and visionary leadership. Chaudhry, founder and CEO of Zscaler, is recognised as…

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Why DU’s curriculum overhaul is raising concerns over academic transparency amid FYUP rollout

How Delhi University is preparing for the fourth year under NEP 2020 with infrastructure and staffing plans Delhi University (DU) has approved a major set of academic and infrastructural changes, including the introduction of the fourth year in undergraduate courses under the National Education Policy (NEP) 2020. While the administration claims readiness, sections of the…

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IP University to offer new 3-year LLB and global dual degree programme

GGSIPU to offer international MSc and 3-year LLB from academic session 2025 NEW DELHI: Guru Gobind Singh Indraprastha University (GGSIPU), Delhi, has announced two major academic initiatives for the academic session 2025-26. The University will introduce a 3-year LLB programme and an international dual degree programme in partnership with AGH University of Krakow, Poland.These programmes…

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NEET UG 2025 counselling schedule released, registrations open from 21 July

NEET UG 2025 counselling schedule released, registrations open from 21 July MCC announces NEET UG 2025 counselling dates for all India quota seats NEET UG 2025 counselling: The Medical Counselling Committee (MCC) has officially released the NEET UG 2025 counselling schedule for candidates seeking admission to MBBS, BDS, and B.Sc Nursing courses under the All…

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BAMS admissions 2025: NCISM drops 50% PCB mark requirement in Class 12, but NEET remains mandatory

NCISM revises BAMS 2025 eligibility, drops PCB cut-off but keeps NEET-UG requirement BAMS admissions 2025: Students seeking admission into the Bachelor of Ayurvedic Medicine and Surgery (BAMS) courses will no longer be required to score a minimum of 50% in Physics, Chemistry, and Biology (PCB) in Class 12. The National Commission for Indian System of…

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DU LLB 2025: Delhi University opens five-year LLB admissions through CSAS portal

Delhi University begins 2025 LLB admissions via CSAS, CLAT scores required for eligibility DU LLB 2025: The University of Delhi has commenced the admission process for its five-year integrated LLB programme for the academic session 2025-26. The admissions are being conducted through the Common Seat Allocation System (CSAS) portal and are open to candidates who…

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UK’s Skilled Worker rules change after July 22: Why this deadline matters for Indian tech professionals, engineers, and healthcare workers

New UK Skilled Worker visa rules: Higher salaries, digital visas, and longer path to residency The United Kingdom will introduce new Skilled Worker visa rules beginning July 22, 2025, bringing significant changes to salary thresholds, skill level eligibility, settlement timelines, and visa processes. These updates are part of a broader overhaul aimed at reducing net…

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